Many dental practices are busy.
Full schedules. Long days. Production numbers that look solid on paper.
But when buyers describe a practice as “turnkey,” they’re not talking about how hard the current owner works. They’re talking about how smoothly the practice runs without them.
And those two things aren’t always the same.
Busy Doesn’t Mean Transferable
A practice can produce very well, and still feel risky to a buyer.
Why? Because buyers aren’t purchasing your effort. They’re purchasing a business they need to step into and operate immediately. If success depends on the selling doctor holding everything together, buyers notice.
Common signs a practice is busy but not turnkey:
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The doctor personally handles scheduling issues, staffing gaps, or billing problems
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Key processes aren’t documented because “everyone knows how it works”
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Production drops off quickly when the doctor is out
None of these are unusual; but they do affect how a buyer evaluates the transition.
Turnkey Means Predictable
From a buyer’s perspective, a turnkey practice is one where the day-to-day operation is consistent and understandable.
That usually includes:
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Stable scheduling patterns
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A hygiene department that runs independently
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Clear roles and accountability within the team
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Systems that function the same way every day
Predictability reduces risk. Risk affects price, terms, and buyer confidence.
High Production Can Mask Operational Gaps
Strong collections can sometimes hide inefficiencies:
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Backlogged schedules covering up poor recall systems
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Long hours compensating for weak delegation
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Referrals increasing because certain procedures no longer fit the doctor’s schedule
Buyers and lenders look past surface-level performance to see whether the practice can sustain itself under new ownership.
What Buyers Ask Themselves
When evaluating a practice, buyers are quietly asking:
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Can I step in without disrupting patients or staff?
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Can I maintain production while learning the systems?
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What breaks first if something changes?
If the answers aren’t clear, buyers slow down, or adjust their expectations.
Why This Matters for Sellers
Being “not turnkey” isn’t a failure. It’s a snapshot in time.
The good news is that many of the things buyers look for are fixable with planning:
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Documenting workflows
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Adjusting scheduling structures
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Strengthening the hygiene department
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Reducing single-person dependencies
Understanding the difference between busy and turnkey—before going to market—gives sellers the ability to improve how their practice is perceived, not just how it performs.
A practice doesn’t need to be perfect to be attractive. It does need to feel transferable.

