Category Archives: Strategies

Is Your Practice Actually Turnkey….or Just Busy?

Many dental practices are busy.

Full schedules. Long days. Production numbers that look solid on paper.

But when buyers describe a practice as “turnkey,” they’re not talking about how hard the current owner works. They’re talking about how smoothly the practice runs without them.

And those two things aren’t always the same.

Busy Doesn’t Mean Transferable

A practice can produce very well, and still feel risky to a buyer.

Why? Because buyers aren’t purchasing your effort. They’re purchasing a business they need to step into and operate immediately. If success depends on the selling doctor holding everything together, buyers notice.

Common signs a practice is busy but not turnkey:

  • The doctor personally handles scheduling issues, staffing gaps, or billing problems

  • Key processes aren’t documented because “everyone knows how it works”

  • Production drops off quickly when the doctor is out

None of these are unusual; but they do affect how a buyer evaluates the transition.

Turnkey Means Predictable

From a buyer’s perspective, a turnkey practice is one where the day-to-day operation is consistent and understandable.

That usually includes:

  • Stable scheduling patterns

  • A hygiene department that runs independently

  • Clear roles and accountability within the team

  • Systems that function the same way every day

Predictability reduces risk. Risk affects price, terms, and buyer confidence.

High Production Can Mask Operational Gaps

Strong collections can sometimes hide inefficiencies:

  • Backlogged schedules covering up poor recall systems

  • Long hours compensating for weak delegation

  • Referrals increasing because certain procedures no longer fit the doctor’s schedule

Buyers and lenders look past surface-level performance to see whether the practice can sustain itself under new ownership.

What Buyers Ask Themselves

When evaluating a practice, buyers are quietly asking:

  • Can I step in without disrupting patients or staff?

  • Can I maintain production while learning the systems?

  • What breaks first if something changes?

If the answers aren’t clear, buyers slow down, or adjust their expectations.

Why This Matters for Sellers

Being “not turnkey” isn’t a failure. It’s a snapshot in time.

The good news is that many of the things buyers look for are fixable with planning:

  • Documenting workflows

  • Adjusting scheduling structures

  • Strengthening the hygiene department

  • Reducing single-person dependencies

Understanding the difference between busy and turnkey—before going to market—gives sellers the ability to improve how their practice is perceived, not just how it performs.

A practice doesn’t need to be perfect to be attractive. It does need to feel transferable.

What Buyers Really See When They Look at Your Practice

When a buyer looks at your dental practice, they’re not just seeing operatories, collections, and a great location.

They’re reading between the lines.

As a seller, it’s natural to focus on what you’ve built; years of patient relationships, steady production, and a practice that’s kept you busy and successful. Buyers respect that. But when they evaluate a practice, they’re looking through a very different lens.

Here’s what buyers are really paying attention to.

They Look for Risk Before Opportunity

Buyers are trained—by lenders, advisors, and experience—to identify risk first. Growth potential matters, but risk is what keeps them up at night.

They’re asking questions like:

  • How dependent is this practice on the selling doctor?

  • What happens if a key team member leaves?

  • Are systems documented, or does everything live in the doctor’s head?

Two practices with identical collections can feel very different to a buyer depending on how exposed they are to operational risk.

Systems Matter More Than Sellers Expect

Buyers notice how the practice actually runs:

  • Scheduling consistency

  • Hygiene retention

  • Case acceptance patterns

  • Billing and insurance workflows

A practice that relies heavily on workarounds or “how we’ve always done it” raises questions, even if production is strong.

From a buyer’s perspective, strong systems reduce uncertainty. Weak or undocumented systems increase it.

Staff Stability Is a Bigger Signal Than You Think

Buyers pay close attention to your team; not just who’s there, but how long they’ve been there and how roles are structured.

High turnover, unclear responsibilities, or heavy reliance on one individual can signal future disruption. On the flip side, a stable, cross-trained team tells buyers the practice can survive change.

Referral Patterns Tell a Story

Referring out certain procedures isn’t a problem—but buyers look at what is referred out and why.

Are procedures referred because of personal preference, time constraints, or lack of equipment? Or because the practice model intentionally avoids them? Buyers want to understand whether revenue is being deferred, or permanently lost.

Financials Are Just the Starting Point

Yes, buyers review tax returns and reports. But they’re also asking:

  • Is production consistent or spiky?

  • Are collections driven by a small group of patients?

  • Does the practice feel sustainable at this pace?

Financials open the door. The story behind them determines how far buyers are willing to go.

What This Means for Sellers

Buyer feedback isn’t a judgment on your career or your success. It’s a reflection of how the market evaluates risk and transition.

Understanding how buyers see your practice—before you go to market—gives you options:

  • Time to address concerns

  • Time to document systems

  • Time to position the practice more clearly

And often, small changes made early can have an outsized impact later.

Selling a practice isn’t about defending what you’ve built—it’s about helping the next owner see a clear path forward.

Common Dental Practice Buying and Selling Mistakes to Avoid in the New Year

The beginning of a new year is when many dentists decide to explore buying or selling a practice. It’s also when we see the same avoidable mistakes surface, often before a deal even gets off the ground.

The good news is that most transition problems aren’t caused by bad intentions. They’re caused by lack of planning.


Common Seller Mistakes We See Every January

Many sellers wait until they’re emotionally ready to sell before addressing the practical details that buyers care most about.

Common missteps include:

  • Anchoring expectations to outdated valuation rules or anecdotal comparisons

  • Waiting too long to organize financials and supporting documentation

  • Underestimating how long preparation and due diligence take

  • Assuming buyers will “understand” operational issues without explanation

Early planning allows sellers to control the narrative rather than respond defensively once questions arise.


Common Buyer Mistakes We See Every January

Buyers often begin the year eager to find a practice but underestimate the importance of preparation and discipline.

Common buyer mistakes include:

  • Falling in love with the first opportunity they see

  • Focusing solely on purchase price instead of deal structure

  • Underestimating working capital needs after closing

  • Not fully understanding seller transition expectations

The most successful buyers are those who remain patient and objective, even when competition is strong.


Overlooking the Importance of Structure

One of the biggest mistakes on both sides is focusing too much on the headline number.

Terms such as:

  • Seller transition and post-closing involvement

  • Timing of ownership changes

  • Treatment of accounts receivable

  • Non-compete and non-solicitation provisions

often matter just as much as price, and sometimes more, when it comes to long-term success.


Waiting Too Long to Get Guidance

Another common mistake is assuming professional help is only needed once an offer is on the table. In reality, involving experienced advisors early often prevents problems rather than reacting to them later.

Early guidance helps:

  • Identify red flags before time and money are invested

  • Align expectations on both sides

  • Keep transactions moving efficiently


Final Thought

A new year brings momentum, but momentum without planning can lead to unnecessary missteps. Whether you’re buying, selling, or simply considering your options, avoiding these common mistakes starts with asking the right questions early.

If a dental practice transition is on your radar in the next one to three years, the smartest move you can make this January is planning, before pressure sets in.  Contact us for a free, confidential planning consultation today!

For Buyers: How to Prepare Financially and Strategically Before Buying a Dental Practice

Many dentists assume the buying process starts when a listing appears. In reality, the strongest buyers are often the ones who begin preparing long before they ever tour a practice.

January is an ideal time to focus on preparation instead of pursuit, so that when the right opportunity comes along, you’re ready to act with confidence.


Why Preparation Matters More Than Speed

In competitive markets, practices rarely sit idle. Buyers who rush in without preparation often feel pressure to compromise or make decisions they later regret.

Prepared buyers:

  • Move quickly without feeling rushed

  • Ask better questions during due diligence

  • Structure stronger offers—not just higher prices

Being ready doesn’t mean buying immediately; it means being in control when the right opportunity presents itself.


Financial Readiness Goes Beyond Loan Approval

While speaking with a lender is important, true financial readiness involves a deeper understanding of your personal and professional finances.

Key areas to review include:

  • Personal cash flow and lifestyle expectations post-purchase

  • Available liquidity for working capital and transition costs

  • Credit profile and debt obligations

  • Comfort with different transaction structures, including seller involvement

Understanding these factors early helps you evaluate opportunities realistically rather than emotionally.


Define Your Ideal Practice—Before You See One

January is the right time to clarify what you’re actually looking for in a practice.

Consider:

  • Preferred geography and commute tolerance

  • Practice size, patient mix, and growth potential

  • Turnkey operations versus practices that need improvement

  • Willingness to manage staffing or operational challenges

Buyers who define these parameters early are less likely to chase practices that don’t align with their long-term goals.


Understand What Really Drives Value

Price alone doesn’t determine whether a practice is a good acquisition. Buyers should focus on:

  • Sustainable cash flow, not just top-line collections

  • Quality and stability of hygiene and staff

  • Transition expectations of the seller

  • Realistic growth opportunities post-closing

Evaluating practices through this lens leads to better long-term outcomes, even if it means passing on an attractive listing.


Final Thought

Buying a dental practice is one of the most significant professional decisions you’ll make. The goal isn’t to buy quickly, it’s to buy well.

If ownership is on your horizon in the next one to three years, January is the right time to start preparing so you can move confidently when the right opportunity appears.  Contact us today for a free consultation!

For Sellers: What You Should Be Doing in January to Maximize Your Dental Practice Value

Many dentists assume that preparing to sell a practice starts when they’re ready to list it. In reality, some of the most important work happens quietly, soften months or years before a practice ever goes on the market.

January is one of the most valuable times of the year for practice owners to focus on positioning, not selling.


Why January Is So Important for Sellers

Coming off a full calendar year gives you a clean snapshot of how your practice is actually performing. That makes January the ideal time to identify opportunities to strengthen value while you still have time to act on them.

Early planning allows you to:

  • Address issues before buyers see them

  • Improve profitability trends rather than explain declines

  • Control the story your financials tell

Even small improvements made early can have an outsized impact on valuation.


Start With a Financial Reality Check

Before thinking about an asking price, sellers should focus on understanding their numbers.

Key areas to review include:

  • Profit and loss statements, with an eye toward discretionary and one-time expenses

  • Hygiene production and reappointment rates

  • Provider mix and associate compensation

  • Staffing costs and overtime trends

Clean, well-organized financials not only support a stronger valuation, they also reduce friction during buyer due diligence.


Identify and Address “Value Leaks”

Many practices have hidden issues that suppress value but are relatively straightforward to fix if identified early.

Common examples include:

  • Underperforming hygiene schedules

  • Outdated or inconsistent fee schedules

  • Insurance participation that no longer makes financial sense

  • Deferred maintenance or equipment concerns that affect buyer perception

January gives you the runway to correct these issues gradually rather than rushing to explain them later.


Clarify Your Transition Goals

Value is not just about numbers, it’s also about structure and expectations.

Ask yourself:

  • Do I want to stay on after the sale, and if so, for how long?

  • Am I open to seller financing or flexible transition terms?

  • What does a “successful” exit look like for me personally?

Having clarity around these questions early helps shape a transaction that fits your goals, not just the highest headline price.


Final Thought

You don’t need to be ready to sell this year for January planning to matter. In fact, sellers who start early often enjoy smoother transitions, stronger buyer interest, and better overall outcomes.

If selling your practice is a possibility in the next one to three years, January is the best time to start maximizing its value.  Contact us today for a free consultation!

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